Call us

Get in touch with us via

+44 1 483 401 755

Mo - Fr 8 am - 6 pm

We are experiencing a high volume of calls. As an alternative please email customer.service@grenke.co.uk.

Your Customer Portal

Everything to manage your hire agreement in one place. Invoices, payment schedules and your contract details. 

Success in sight, your costs under control

With just a few clicks, all data that is relevant to your leasing journey is available. Find information such as durations, instalments and agreement numbers. Plus your invoices, which you can easily print or download. 

 

Perfectly Transparent

The Portal offers you complete sight of everything to do with your Hire Agreement. 

Simple

Need to update your details? Manage these easily. 

Safe

No need to archive, 10 years of documents, safe and sound.

Fast

If something unexpected happens, report it to us directly.

Up-to-date

Find and evaluate all your data at any time. 

Simple

Need to update your details? Manage these easily. 

Safe

No need to archive, 10 years of documents, safe and sound.

Fast

If something unexpected happens, report it to us directly.

Up-to-date

Find and evaluate all your data at any time. 

Activation

You would have received an activation code in your Welcome Letter, at the start of your agreement. Misplaced it? No problem. 

Visit the Customer Portal and click on the registration link. Receive your activation code in the post. Please note letter will be sent to the person designated 'Hirer' and the address registered on the Hire Agreement. This may be different from the Delivery Address.

 

Activitation codes can be sent via email, but a identity check will need to be completed by your Local Branch. 

Check your post

For security purposes, we send activation links through the post. The letters are mailed to the Hirer on your Hire Agreeement. If it's gone missing, you can request a new one from our team.