Call us
Get in touch with us via
Mo - Fr 8 am - 6 pm
We are experiencing a high volume of calls. As an alternative please email [email protected].
Never unexpected, always accessible.
It is essential to make payments under your agreement on the due dates in full. Know everything about your upcoming payments and your options on invoicing.
INVOICES
Need to track, process, or store your invoices - all easy with our invoice options on the GRENKE Customer Portal.
When to expect your invoices
When completing your hire agreement, you selected either a monthly or quarterly payments. Your first payments will be due at the start of the next month or quarter. From then on, you will continue to receive your invoices for payment at that frequency. Find out when your next payment is due.
Finding your invoices
Need to find an invoice that has been paid, or one that is due - every invoice issued for payment can be found on your Customer Portal. If you have selected to receive your invoices via email, all invoices are issued to the email designated to your Hire Agreement. Need to check?
Switch to Invoices by Email
Did you know you can now receive your invoices by email? Save time searching through the post or online, receive them straight to your inbox. Simply head to your Customer Portal and update your preferences.
Having an issue with invoices
Are you not receiving expected invoices? Wrong frequency of invoices? Perhaps there are duplications? We are sorry to hear that - it can all be sorted. We are here to help.
