Welcome to grenke. Let us help you on your leasing journey.
Let us make leasing simple, because it is. Our Customer Care is here to give you a clear picture of your agreement, access to all your documents and simply, the answers you are seeking. Our team are only a call or a click away, if you have a query not answered here.
Your welcome pack arrival
The start of your journey
Following the activation of your Lease with grenke, you will be issued a Welcome Pack. You will have chosen to receive your Pack via email or post. It includes a copy of your countersigned Hire Agreement, your invoices for payment and our General Terms and Conditions. The Welcome Letter outlines some key actions for your to complete including the activation of your Customer Portal and the organisation of Equipment Protection.
Next steps...
It's time to gather all the documents for your accounts. What do you need?
Hire Agreement
Your Hire Agreement (Lease contract) has every detail to do with your lease and the full Terms & Coonditions. Make sure you have a copy on file.
Invoices
Keep track of your lease payments, including their frequency and method of delivery. We wouldn't want you to incur any additional charges.
Equipment Protection
Your equipment must be insured - protecting your new investment can be arranged by us or you.
Your customer portal
Every piece of information relevant to your contract, accessible from anywhere. Find your agreement details, payment information and invoices. Need to make a change to your Bank Account? Perhaps you need to report a problem - all this can be done via the Customer Portal. All you need to do is 'Activate your Account'.
Here to help
Is there a topic you have a question about?
Not what you were looking for?
Still have a question unanswered, why not speak to one of our team?
