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This is a product of GRENKE LEASING Ltd.

Customer Care

The home of your hire agreement and leasing journey. From start to end, all the details you require at your fingertips. What do you need help with today?

Welcome to GRENKE. Let us help you on your leasing journey. 

Let us make leasing simple, because it is. Our Customer Care is here to give you a clear picture of your agreement, access to all your documents through our Customer Portal and simply, the answers you are seeking. Our team are only a call or a click away, if you have a query not answered here. 

NEXT STEPS...

It's time to gather all the documents for your accounts. What do you need?

Hire Agreement

Your Hire Agreement has every detail to do with your lease. Make sure you have a copy on file.

Invoices

Keep track of your payments for your lease. We wouldn't want you to incur any additional charges. 

Equipment Protection

Your equipment must be insured - protecting your new investment can be arranged by us or you.

YOUR CUSTOMER PORTAL

Every piece of information relevant to your contract, at your fingertips. Find your contract details, payment information and invoices. Need to make a change to your Bank Account? Perhaps you need to report a problem - all this can be done via the Customer Portal. All you need to do is 'Activate your Account'

OUR SOLUTIONS

Could other GRENKE solutions benefit your business? What do we have to offer?

WHAT WE STAND FOR

We encourage SMEs to dare more: more innovation, more growth and more success. That’s why we provide fast, simple, compelling financial solutions.

Personal

We are local and present with our customers. Free to contact when you need us. 

Fast

We process faster, pay faster and provide rapid access to financial solutions. 

Simple

We seek to provide a user-friendly service, ensure transparency and simplicity throughout the customer journey. 

Entrepreneurial

We aim to realise the ideas of our customers, with our experience and products, we usually succeed. 

Personal

We are local and present with our customers. Free to contact when you need us. 

Fast

We process faster, pay faster and provide rapid access to financial solutions. 

Simple

We seek to provide a user-friendly service, ensure transparency and simplicity throughout the customer journey. 

Entrepreneurial

We aim to realise the ideas of our customers, with our experience and products, we usually succeed. 

HERE TO HELP

Is there a topic you have a question about? 

NOT WHAT YOU WERE LOOKING FOR?

Still have a question unanswered, why not speak to one of our team? Or scan our FAQs.

MORE ABOUT US

26

Feb 2024

Two Minutes with Martyna Kapciak

What do you do at GRENKE? I am a Senior Internal Sales Manager. The structure of the Hub, where three branches are all working together, meant there were differences. So, I had to standardise the b...

26

Feb 2024

GRENKE and Government Supporting SMEs through Late Payment Crisis

During the latter half of 2023, the government announced a series of measures to help fix the problem of late invoice payments. Business owners were being forced to wait nearly eight weeks to be pa...