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Get in touch with us via

+44 1 483 401 755

Mo - Fr 8 am - 6 pm

We are experiencing a high volume of calls. As an alternative please email customer.service@grenke.co.uk.

Customer Care

The home of your hire agreement and leasing journey. From start to end, all the details you require at your fingertips. What do you need help with today?

Welcome to GRENKE. Let us help you on your leasing journey. 

Let us make leasing simple, because it is. Our Customer Care is here to give you a clear picture of your agreement, access to all your documents through our Customer Portal and simply, the answers you are seeking. Our team are only a call or a click away, if you have a query not answered here. 

NEXT STEPS...

It's time to gather all the documents for your accounts. What do you need?

Hire Agreement

Your Hire Agreement has every detail to do with your lease. Make sure you have a copy on file.

Invoices

Keep track of your payments for your lease. We wouldn't want you to incur any additional charges. 

Equipment Protection

Your equipment must be insured - protecting your new investment can be arranged by us or you.

YOUR CUSTOMER PORTAL

Every piece of information relevant to your contract, at your fingertips. Find your contract details, payment information and invoices. Need to make a change to your Bank Account? Perhaps you need to report a problem - all this can be done via the Customer Portal. All you need to do is 'Activate your Account'

OUR SOLUTIONS

Could other GRENKE solutions benefit your business? What do we have to offer?

WHAT WE STAND FOR

We encourage SMEs to dare more: more innovation, more growth and more success. That’s why we provide fast, simple, compelling financial solutions.

Personal

We are local and present with our customers. Free to contact when you need us. 

Fast

We process faster, pay faster and provide rapid access to financial solutions. 

Simple

We seek to provide a user-friendly service, ensure transparency and simplicity throughout the customer journey. 

Entrepreneurial

We aim to realise the ideas of our customers, with our experience and products, we usually succeed. 

Personal

We are local and present with our customers. Free to contact when you need us. 

Fast

We process faster, pay faster and provide rapid access to financial solutions. 

Simple

We seek to provide a user-friendly service, ensure transparency and simplicity throughout the customer journey. 

Entrepreneurial

We aim to realise the ideas of our customers, with our experience and products, we usually succeed. 

HERE TO HELP

Is there a topic you have a question about? 

NOT WHAT YOU WERE LOOKING FOR?

Still have a question unanswered, why not speak to one of our team? Or scan our FAQs.

MORE ABOUT US

20

Sep 2021

In need of a scale up

Invoice finance can help secure the scale up SMEs are looking for, in returning to normal business activity. Looking for rapid return back to financial health? This may be putting the cart before t...

17

Sep 2021

Flying Colours

We are delighted to announce that our GRENKE Apprentices all passed their Business Administration Level 3 Apprenticeships with flying colours. Studying and working hard to support our business has ...