Let us make leasing simple, because it is. Our Customer Care is here to give you a clear picture of your agreement, access to all your documents through our Customer Portal and simply, the answers you are seeking. Our team are only a call or a click away, if you have a query not answered here.
Following the activation of your Lease with GRENKE, you will be issued a Welcome Pack. You will have chosen to receive your Pack via email or post. It includes a copy of your countersigned Hire Agreement, your invoices for payment and our General Terms and Conditions. The Welcome Letter outlines some key actions for your to complete including the activation of your Customer Portal and the organisation of Equipment Protection.
It's time to gather all the documents for your accounts. What do you need?
Your Hire Agreement (Lease contract) has every detail to do with your lease and the full Terms & Coonditions. Make sure you have a copy on file.
Keep track of your lease payments, including their frequency and method of delivery. We wouldn't want you to incur any additional charges.
Your equipment must be insured - protecting your new investment can be arranged by us or you.
Every piece of information relevant to your contract, accessible from anywhere. Find your agreement details, payment information and invoices. Need to make a change to your Bank Account? Perhaps you need to report a problem - all this can be done via the Customer Portal. All you need to do is 'Activate your Account'
Could other GRENKE solutions benefit your business? What do we have to offer?
Is there a topic you have a question about?
We encourage SMEs to dare more: more innovation, more growth and more success. That’s why we provide fast, simple, compelling financial solutions.
Personal
We are local and present with our customers. Free to contact when you need us.
Fast
We process faster, pay faster and provide rapid access to financial solutions.
Simple
We seek to provide a user-friendly service, ensure transparency and simplicity throughout the customer journey.
Entrepreneurial
We aim to realise the ideas of our customers, with our experience and products, we usually succeed.
Still have a question unanswered, why not speak to one of our team?