Last month we launched our new Customer Care website. Which aims to guide and support customers through their leasing journey. From start to finish.
Why is it important to streamline the customer experience?
At grenke we want to showcase the ease and simplicity of working with our finance solutions. Which is why we have created the Customer Care website, to further support end users and make working with grenke as easy as it should be!
Whether a customer wants a copy of a hire agreement, or keeping track of payments, let us make it as simple as we can.
Including:
- Quick links to the customer portal, to access all contract information and update any details
- A help section, to answer any questions on contracts through to details on how we work with the equipment supplier
- Next steps, an overview of the documents needed for the accounts
- An overview of all our finance solutions
Equipment suppliers, resellers, can rely on grenke and rest assured that their customers are in safe hands with grenke.
Have we missed anything off this list? Speak to one of our team today – we want to make sure everything is available to you, so we’ll keep adding until we get it spot on!