This is a product of GRENKE LEASING Ltd.

Customer Checklist

We recommended that Customers completing a GRENKE Hire Agreement complete our Customer Checklist.

START YOUR LEASING JOURNEY RIGHT

There is often a temptation to go ahead and sign your Agreement quickly. However, if you don’t undergo the correct checks, you could face trouble down the line. This list offers checks you should complete before signing our Hire Agreement.

CUSTOMER CHECKLIST

1. Perform due diligence on the equipment you have selected for your business, to ensure it is fit for purpose and will perform to its full functionality and as promised by your Equipment Supplier.

 

2.  Read the Hire Agreement and its Terms and Conditions carefully and completely. If you are unsure about any part, seek professional advice. Never sign an Agreement that is not fully completed. Retain copies (or take a photograph) of all documentation

 

3.  Ensure that the final Hire Agreement:

 

       a. corresponds with any verbal or written quotation on the rental amount and period of hire;

 

       b. accurately states the equipment (or software) financed under this Agreement. Please note: services (including prints, copies, toners, telecommunications line rentals and call charges) cannot be financed under this Agreement but may be collected by GRENKE on behalf of the supplier.

 

       c.  accurately describes the equipment you are expecting to receive (e.g. whether it is new or refurbished) and that its working life is appropriate to the length of the Agreement.

 

4. Make sure you understand all the costs involved and whether these will change during the term of the Agreement.

 

5.  Understand the notice period or settlement terms required to terminate the agreement.

 

6.  If there is a maintenance or services agreement separate to your finance Agreement with GRENKE, check that the length, start date, notice period and settlement terms of the two agreements are the same, and if not, that you are happy with this.

 

7.  If our Hire Agreement includes an element of refinancing from a previous agreement with a different provider, check that the settlement figure matches our refinancing figure in the Agreement.

 

8.  Make sure that the Supplier of the equipment involved is a reputable and accredited supplier.

 

9.  Make it clear who has the authority within your own organisation to sign the agreement.

 

10. Ensure the requirement for insurance has been explained and understood.

 

11. Note, you must only sign the ‘Confirmation of Delivery’ when the Equipment is in good working order and matches any representations which have been given and are suitable for all purposes required by you.

 

12. If any amendments are made or a further agreement is required, do not sign it until you have made the same checks as you did for the original agreement.

 

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