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It is essential to make payments under your agreement on the due dates in full. Know everything about your upcoming payments and your options on invoicing.
Your VAT schedule and equipment protection invoice & payment: What you need to know
Equipment Protection payments were collected on 2nd January. You can access both your VAT Schedule and Equipment Protection invoice on your Customer Portal.
Here's everything you need to know.
Annual Equipment Protection invoice & payment
This invoice is payment for the equipment protection [to cover damage and loss], which is necessary and part of your Agreement for your leased equipment. grenke do not provide this, but arrange for the equipment to be covered with a reputable company.
Payment date – the full annual amount was collected on 2nd January alongside your January rental payment.
Statement view – this will show as a separate transaction to your rental payment.
Your Annual VAT Schedule for 2026
The VAT Schedule outlines your rental payments for 2026. There are no changes to your payment dates, and your payments will be collected automatically.
There is no action needed, whether your payments are taken by Direct Debit or we issue an invoice - this will occur according to this schedule.
Invoices
Need to track, process, or store your invoices - it's easy with our invoice options on the grenke Customer Portal.
When to expect your invoices
When completing your Hire Agreement, you selected either monthly or quarterly payments. Your first payment(s) will be due at the start of the next month or quarter. From then on, you will continue to receive your invoices for payment at that frequency. Find out when your next payment is due.
Finding your invoices
Need to find an invoice that has been paid, or one that is due - every invoice issued for payment can be found on your Customer Portal. If you have selected to receive your invoices via email, all invoices are issued to the email designated to your agreement. Need to check?
Switch to invoices by email
Did you know you can receive your invoices directly to your email? Save time searching through the post or online, receive them on the day they are released. Simply head to your Customer Portal and update your invoice preferences.
Having an issue with invoices
Are you not receiving your expected invoices? Wrong frequency? Perhaps there are duplications? We are sorry to hear that - it can all be sorted. We are here to help.
Not what you were looking for?
Still have a question unanswered, why not speak to one of our team?
